Appointments can be booked on our website or by phone. A valid major credit card number is required at the time
of booking to confirm your reservation.

Yes! However please inform us at time of booking if you are planning to share tine at the spa with a companion so
we can endeavor to match your schedules accordingly.

Please advise us of relevant health conditions at the time of booking and when filling out your health form so that
our Spa care Experts can offer an experienced tailored to your specific needs.

Unfortunatley – Only available for our Spa Patrons. Our Regular priced a la carte services can be booked on line. The
complimentary meals are for packaged spa patrons. The non packaged spa patrons can order from our coffee/bar
with finger snacks in person subject to availabilty.

Emerald Spa & Bistro welcomes youth 17 years of age and over, and teens 13 to 16 years of age when accompanied
by a parent or guardian. Health information is required by law from all guests regardless of age. A parent must
provide written permission for massage therapy for teens 13 to 16 years of age and the parent must remain in the
room during the massage service.

Unfortunatley – Only available for our Spa Patrons. Our Regular priced a la carte services can be booked on line. The
complimentary meals are for packaged spa patrons. The non packaged spa patrons can order from our coffee/bar
with finger snacks in person subject to availabilty.

No Refunds!!! 48 hours notice is required to reschedule/cancel a service. Please understand you will be charged
50% of each service price if you change your appointment without the minimum notice and full price for a No show.

All products are final sale. No refunds. No exchanges. No store credits.